Q1: From what we have seen on the
Amazon film clips, it’s certainly seems Amazon has perfected the “mouse to
house” concept. Given what we have seen with drones and Amazon’s business
strategy, think ahead 10 years and describe what you see at Amazon,
specifically around their business and Operational strategy.
Amazon’s strategy to use drones in
the future to delivery package to customer. It will open the door to a new
concept to delivery service. Today, the idea to have flying object inflight
zone and community area cope with a lot of hazard. Such as, it can entering to
aircraft flight zone and cause accident, it can be bandit for people and amazon
will lost the package and its drones that it can cause a lot lost in revenue.
Q2: Describe how you see the impact of
scientific management on Amazon’s operations. What impacts/concepts do you feel
were adopted from Frederick Taylor and Adam Smith by Jeff Bezos and have been
incorporated at the heart of Amazon’s operations? Describe why you feel these
concepts have been important to their growth.
Q3: When Steve Jobs created Apple
in his garage, what do you believe were the competitive priorities he
envisioned. When you look at Apple today, have those competitive priorities
changed? Explain & elaborate how reverse engineering was used by Steve Jobs
and if it’s still prevalent at Apple today.
Q4: How do the principles of TQM aligned with
what Steve Jobs was building in the early years? During the time Steve Jobs was
ousted from Apple and then returned to lead the company, what operational
failures occurred to almost lead the company to bankruptcy?