In this project, you will demonstrate your mastery of the following competencies:

• Recommend operations management methods and techniques to increase value for customers
• Evaluate how operations management generates value for an organization
• Explain local, national, and global sustainability in relation to functional areas of business

Scenario

You work as the chief supply-chain officer at the large international corporation, NationaliTeas. NationaliTeas manufactures and sells tea worldwide. Its motto is “Keeping people and their taste buds awake (when they want to be awake).” Its mission is “Make the world more awake through rejuvenating and refreshing beverages and sustainable practices that uplift workers, communities, and souls.” Its vision is “to be the most respected tea manufacturer across at least three continents for our tea and our actions, which will be driven by a commitment ethical sourcing, minimal waste, and empowerment of our employees.”

You would like to establish an operational goal of having your corporation apply for a B Corp Certification within the next two years. You believe this would add value to the organization and help it to prioritize a stronger focus on sustainable operational practices. You have conducted a preassesment based on the recommendations for applying for B Corp Certification, and you’ve evaluated the corporation’s current strengths and areas for improvement.

Now you need to develop a proposal for the board of directors that explains why prioritizing the triple bottom line (TBL) through working toward B Corp Certification has organizational value. You must also propose three high-impact initiatives to help strengthen the corporation’s commitment to people, planet, and profit based on your evaluations.

Directions

1. Part One: Justification of Benefits: Justify the value of working toward more intentionally incorporating the TBL framework into organizational decision making, specifically how ethical business practices regarding people, planet, and profit can benefit society, the environment, and the company’s profit. Specifically, address the following:
   1. Key Components: Explain the three key components of the TBL framework and how each component benefits businesses and society.
   2. Organizational Value: Provide a justification regarding the value and benefits of using the TBL framework to inform corporate decision making, and explain connections between the organizational mission and the organizational vision.
   3. B Corporation Benefits: Briefly describe the organizational benefits of attaining B Corp Certification.
2. Part Two: Operational Recommendations: Read through the Preassessment Evaluation Summary (located in the Supporting Materials section) for each aspect of the TBL (people, profit, and planet). You will need to provide a detailed description of the initiatives that will create the needed improvement. You should note the organizational and societal value of the initiative along with the operational management techniques recommended to plan and complete each initiative. For each of your three initiatives, address the following:
   1. Organizational Impacts: Describe the organizational benefits of each initiative, specifically noting the expected positive impact of completing each. Examples of positive impacts include better alignment to the organization’s mission, vision, and culture statements; increased amounts of funds or resources saved; and improvements to the organization’s brand.
   2. Societal Impacts: Describe the societal benefits of each initiative, specifically noting the expected positive impact of completing each. Examples of positive impacts include increased community building and positive environmental impact.
   3. Customer Impacts: Describe the consumer benefits of each selected initiative, specifically noting the expected positive impact of completing each. Examples of positive impacts include increased alignment to target markets, improved product access and availability, and improved customer satisfaction.
   4. Business Risks: Explain the business risks associated with prioritizing, planning, and resourcing each initiative and how these risks will be considered and monitored.
   5. Operational Management Techniques: Recommend an operational management strategy or technique (e.g., project management, lean manufacturing, or Six Sigma) that is appropriate to implement for each selected initiative, and explain why.
   6. Defining Requirements and Scope: Define the requirements for the successful implantation of each selected initiative as well as the scope of each. Describe how changes to the requirements and scope would impact timelines, budget, and risk.
   7. Roles and Responsibilities: Explain the key internal and external stakeholders who would be involved in planning and implementing each selected initiative, as well as why each identified stakeholder is needed to successfully implement the initiatives.

Verbal Judo is a communication style used to deal with people who are in a highly emotional state.

For this discussion, please review the video below.

In the Line of Duty: Verbal Judo I Volume 5 Program 2

For your initial post, explain why you think verbal judo is an effective or ineffective tool for the role of an officer. Support your argument with at least four specific reasons.

For your response post, comment on at least two peers’ post that is opposite of the belief you provided for your initial post. Include at least two resources that support your rebuttal to your peers.

Due dates for your initial and response posts can be found by checking the Course Syllabus and Course Calendar.

Need Help? Click here for complete discussion forum instructions.

Primary Discussion Response is due by Friday (11:59:59pm Central), Peer Responses are due by Tuesday (11:59:59pm Central).

Part 1

Having experienced a robust debate discussion regarding if these two laws should be flexible, it is time to shift gears a bit and consider the broader implications of changing laws from an ethical and philosophical perspective. Read this article to frame this week’s discussion. Complete the following:

• What is your initial perspective after reading the article?
• Based on your review of the article, is there an ethical/philosophical consideration that supports/ challenges the article’s considerations?

Part 2: Based on the first initial of your last name:

• First initial M-Z: provide an argument ‘FOR’ there being an ethical/philosophical reasoning for changing laws. Submit your position by posting in the Unit 2 Debate forum, under the ‘FOR’ topic.
• First initial A-L: provide an argument ‘AGAINST’ there being an ethical/philosophical reasoning for changing laws. Submit your position by posting in the Unit 2 Debate forum, under the ‘AGAINST’ topic.

In both considerations, provide research that supports your assertions.

Responses to Other Students: Review the opposing thread comments. Respond to at least two of your classmates in the opposing thread with at least a 100-word reply about their Primary Task Response regarding items you found to be compelling and enlightening.

For assistance with your assignment, please use your text, Web resources, and all course materials.

Design thinking deliverables on your career journey – you are the customer. Define the problem statement, using your profile/character find a job posting and complete an empathy map and develop a profile of an ideal candidate by reviewing your resume, how would you substitute, rearrange, eliminate and adapt your current resume
Include discovery interview questions, user needs assessment, Point of view (POV) and asking questions.
*Empathy map – the package states 2 empathy maps – I’m happy with you just providing 1 empathy map of that employer.

For this assignment, you will work to create key design thinking deliverables: Your Week 1-2 deliverables include:

o User Profile Canvas/ Persona (Pains, Gains, Jobs-to-be-done, Use Cases)

o Empathy Map (2 maps)

o Discovery Interview Questions

o User Needs through Needfinding (self-conducted)

o Point of View (POV) with explanation of each POV

o Idea Poster

o Prototype method and justification