Business relations

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Assignment 1 Write a 350- to 700-word evaluation and analysis of your personal communication strengths and weaknesses, as well as how you communicate within organizations.

Describe the components of communication, as outlined in this week’s reading. Assess your skills in those areas.

Discuss three components, skills, or areas you would like to improve.

Outline an improvement plan.

Format your assignment according to appropriate course-level APA guidelines.

Assignment 2 Write a 350- to 700-word journal entry in the narrative style.

Describe the flow of information in your company, or in a company at which you have been employed. In your journal, discuss the following:

The intrapersonal, interpersonal, group, organizational, and intercultural levels of communication within your company

How information travels up, down, and across your organization, and how it relates to the basic communications model

The functions of the Y hierarchy of managerial communications. Does it apply to your organization’s communication hierarchy?

A comparison of at least three managerial communication approaches you have observed in your organization

At least three potential barriers to effective communications that exist in your company

Assignment 3 Write a 700- to 1,050-word journal entry in narrative style describing the role of nonverbal communications in your workplace.

Describe three situations involving nonverbal communication that you observed or experienced between a manager and subordinate. Detail the following for each situation:

The setting, such as a conversation, presentation, or meeting. Describe the relationship between the participants, such as the boss and subordinate, peers, speaker, and audience.

The nonverbal communications you observed and whether they were congruent with the verbal conversation. Where incongruence occurred, how might the participants have provided effective feedback to prevent the situation from recurring?

The function or functions of the non-verbal communication, such as complementing, accenting, contradicting, repeating, regulating, or substituting. How did your non-verbal communication examples fulfill these functions?

How unconventional language or word choice might have hindered the situations observed. Consider “shoptalk” and denotative versus connotative meanings.

At least one listening technique the manager used. Was this an appropriate technique for this situation? Why or why not? What other effective listening techniques would you recommend for the manager in this situation?

Assignment 4 Create a Mind Map or infographic that defines at least 7 to 10 characteristics and responsibilities of at least four potential roles of human resources representatives within an organization.

  • Select three of the HR roles and research potential job requirements for each.
  • Write a 350-word job description for each HR role that you have selected.
  • Cite any sources according to APA formatting guidelines.
  • Click on the Assignment Files tab to submit your Mind Map.
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