Site tour assay

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Follow the notes to write an assay in these files.

Front Office Field Trip Reflection Form

Prepare an written essay (three pages max) following program standards using this form to guide your reflection:

A. What was your first impression of the hotel? Explain fully in one paragraph.

B. Explain, using full sentences and essay format, three important things you learned from the site tour e.g., facts about facilities, services and amenities, the tour or insights to as it relates to front office operations and processes, roles and responsibilities presented in class.

C. Was there anything that surprised you that was presented during our site visit?

D. What would be the most important skill you would need to develop to be successful as a member of the Front Office?

E. Generally describe your overall impression of the tour and the context of the presentation as it related to the Front Office course.

Link Hotel: https://www.germainhotels.com/en/alt-hotel/winnipeg


Take note:

Hotel Name: Alt Hotel Winnipeg.

Located: Downtown Winnipeg

Rating: 3-star

Le Germain- Family Owned (business: 7years old)

Rate range: $149/ night

Guest Room: 160 rooms

4 room type.

No bell service but have a cart for guest

Free wifi

Don’t have parking

Floor: 2nd-5th: Office floor

Floor: 9th-19th: Guest Room

Gym 7th floor, laundry room

Only queen size bed

Does not have own kitchen.

No microwave in the room

Contract kitchen online and menu online.

Pet fee: $30

key card in the room

Some rooms have a mini-fridge ( no free drink in the fridge)

Accept walk-in reservation

Prefer Credit Card but also accept cash

Busy season: Spring and fall and busy when have a hockey game.

Daily housekeeping

Important things: facts about facility, service and amenities, and the tour site hotel.

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