Diversity management

Even the smartest students need writing assistance at some point during their academic career. Should you lock yourself in a room and spend the entire weekend trying to write a paper? We promise you that the paper that you pay for won’t be resold or submitted elsewhere. It will also be written according to the instructions that you and your professor provide. Our excellent essays stand out among the rest for a reason. Don’t just take our word, check them out by yourself.


Order a Similar Paper Order a Different Paper

 

You have been employed as the Human Resource Manager to assist Paula in convincing the Executive Team to adopt a culture of diversity.

(a)   Provide two (2) justifications for a diverse workforce.

(b)  Recommended and explain three (3) strategies to manage diversity at the Golden Trust Merchant Bank to achieve the benefits mentioned above.

(c)   Identify the two (2) challenges you expect to encounter in implementing these strategies.

DIVERSITY MANAGEMENT GOLDEN
TRUST MERCHANT BANK, CANADA

CASE INTRODUCTION

Paula Lee was appointed the HR Director at Golden Trust Merchant Bank in Quebec, Canada

on August 5, 2018. Being the first female HR Director and originating from the Caribbean

workplace diversity was one of her priorities, and she was determined to make it happen.

LEGAL AND SOCIO-DEMOGRAPHIC CONTEXT

In 2001 there were over 700,000 immigrants in Québec, 500,000 of whom were members of

visible minority groups. While at the turn of the 20th Century, most immigrants were from the

United States or European countries, the percentage of immigrants from these countries

gradually decreased, as immigration from Asia and other parts of the world inclusive of the

Caribbean increased. Slow at first, this change became more visible in the eighties. Today, the

vast majority of immigrants are Asian (including South Asians) or Black. Legislation has been

adapted in order to deal with this new reality. The Canadian Charter of Rights and Freedoms,

which is included in the 1982 Canadian Constitution Act, guarantees equality to every

individual regardless of race, religion, national or ethnic origin, colour, sex, age or disability.

The law allows, however, programs which benefit members of certain groups (such as women,

aboriginals, people with disabilities and visible minorities) which have historically been subject

to discrimination. In 1998, the Equal Opportunities Commission began conducting audits to

access the levels of compliance by organisations.

WORKPLACE DIVERSITY IN THE BANKING SECTOR

Banks are required to deal with an increasingly diverse clientele and therefore must manage

diversity at two levels: in their own workforce, as they are legally bound to do, and in the

market, by fulfilling their clients’ needs.

PEOPLE’S BANK OF QUEBEC

Golden Trust Merchant Bank has 10,000 unionized employees with visible minority groups

accounting for less than 6% of the workforce; the Bank’s employees were almost entirely

French-speaking Quebecois. Women constituted a significant proportion of the workforce, but

were under-represented in management jobs. Indeed, while over 80% of administrative and

office employees were women, they represented only 18% of senior managers. Since the

introduction of the first Employment Equity Act, in 1986, several employment equity plans

had been devised, but none had led to any concrete changes.

Paula understands that there are competent and talented people which the Bank would benefit

from having in its ranks who are among the underrepresented groups. She was also convinced

that, with a more diversified workforce, the Bank would be better able to respond to the needs

of its increasingly diverse clientele. According to Paula, it was a matter of performing better,

rather than simply complying with legal requirements.

QUESTIONS

You have been employed as the Human Resource Manager to assist Paula in convincing the

Executive Team to adopt a culture of diversity.

(a) Provide two (2) justifications for a diverse workforce.

(b) Recommended and explain three (3) strategies to manage diversity at the Golden Trust

Merchant Bank to achieve the benefits mentioned above.

(c) Identify the two (2) challenges you expect to encounter in implementing these strategies.

Writerbay.net

Do you need help with this or a different assignment? In a world where academic success does not come without efforts, we do our best to provide the most proficient and capable essay writing service. After all, impressing professors shouldn’t be hard, we make that possible. If you decide to make your order on our website, you will get 15 % off your first order. You only need to indicate the discount code GET15.


Order a Similar Paper Order a Different Paper